diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 0503466098
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify this code to securely access your account without needing a password or email. This convenient method allows for easy login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still don't receive the OTP, click the "send OTP" button again and wait. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any issues and ensure a seamless account update.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned through gaming, not bonus amounts. This means users can only withdraw their earned winnings, not any extra rewards they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you are required to submit your KYC details, including your Aadhaar card, UPI, and bank account information, in this app. All necessary details should be saved and updated within the app. This will ensure a smooth and compliant registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be occasional delays in payment processing, requiring a wait of up to 24 hours. This delay in payment processing can extend the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request fails, the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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